Frequent Questions
Common Queries
What are you responsibilities as a owner?
Be safe, be legal - regular door maintenance is vital.
It is essential that a regular maintenance programme is in place - and adhered to - for all industrial doors and shutters. Serious accidents and injuries caused by faulty doors are almost always the result of lack of maintenance. If an accident involving an industrial door or shutter takes place, the building manager or owner runs the risk of facing prosecution under the Health Safety at Work Act 1974, for failing to ensure the health, safety, and welfare of his employees. The same legislation also requires employers and the self employed to safeguard persons not in their employment, which would include visitors, passers-by and even trespassers. In an industrial or commercial workplace, the Workplace Regulations 1992 have specific requirements for the safety of doors and gates.
What are Industrial Docking's responsibilities?
Our responsibilities as Door Hardware Federation members to make sure we tell you if your assets are unsafe. In a clear and precise manager. To follow the legislation set out by the HSE and interpreted by the DHF. We take it upon ourselves to make sure all our employees have received official DHF training alongside all the relevant courses and qualifications. We make it our mission to operate as safely as possible and take safety very seriously no matter how small the job.
What areas do you cover?
As a company Industrial Docking operates nationwide. We are based in the south of the UK and our main operations consist of the entire South East (including London), the entire South West (excluding Cornwall) and the entire of South Wales. If you find yourself out of these areas please do still contact us as we do have a very extensive network of sub-contractors.
What hours do you operate?
ID operates 24 hours 7 days a week 365 days a year. Our normal office hours are between 8am - 5pm Monday - Friday but if in need there is always an operative to pick up the phone. Out of normal working hours we we always have a dedicated engineer on call in your local area. Ready to make their way to your site.
Do you work on auto doors?
At this current time ID is only specialised in the industrial entrance systems side of the industry. If you are unsure of who to contact regarding auto doors, we would be happy to point you in the direction of companies we know and work alongside.
What's the price of a new door?
Every single door is made bespoke to the opening and environment it sits in. We provide a free no obligation site visit where we can discuss the options with you and then provide you with a price.
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